Internal Account Manager: Mid-Market - (KZN) - #553-09

Job Details:

Are you a tech-savvy sales professional with a passion for customer service and exceptional communication skills? If you're excited about the opportunities in technology distribution and want to be part of a dynamic and transformative environment, this could be the perfect fit for you.

As an Internal Account Manager at Tarsus Distribution, you will be at the forefront of delivering top-notch customer service. Your role will focus on ensuring that our customers consistently receive clear, accurate, and effective communication. By maintaining operational excellence, you will drive sales activity, helping us achieve specific sales and margin targets.

If you are keen to collaborate and assist colleagues by sharing your digital skills and attributes to transform the transactional workplace, then Tarsus could be the place for you.

If you are ready for a challenge, please apply.

Requirements:

Education

• Grade 12 or equivalent.
• Tertiary qualification preferable; a diploma in Sales or Customer Service is ideal.

Experience

• 3+ years in a Sales or Customer Service role (distributor/vendor/reseller preferable).

Skills

• Financial and business acumen, including an understanding of ERP and CRM systems.
• Demonstrable evidence of excellent customer relationship management, service delivery, and communications skills.
• Experience using digital sales tools in a customer-centric role.
• IT and Tech industry experience will be advantageous.
• Proficiency in MS Office, particularly advanced Excel skills.

Personal Attributes

• You take initiative in identifying opportunities and solving problems before they arise.
• You have a strong focus on understanding and meeting the needs of clients, always striving to exceed their expectations.
• You work well with others, sharing knowledge and skills to achieve common goals.
• You are comfortable with using and integrating digital tools to enhance the sales process and improve client experiences.
• You excel at managing multiple tasks simultaneously and pay close attention to details, ensuring nothing falls through the cracks.
• You are articulate and able to convey ideas clearly and effectively to both clients and colleagues.
• You are flexible and able to thrive in a fast-paced, ever-changing environment.

Responsibilities

Client Relationship Building

• Develop and nurture strong, long-lasting relationships with key clients.

Proactive Customer Engagement

• Engage customers with proactive support, helping them to reach their strategic objectives.

Collaborative Solution Development

• Collaborate with colleagues and clients to build customised solutions that enhance revenue and customer satisfaction.

Digital Transformation

• Utilise digital tools and platforms to streamline processes and enhance client interaction.

Customer Needs Identification

• Demonstrate an in-depth understanding of customer needs, providing tailored solutions that exceed expectations.

Additional

• Own reliable transport.
• This is an office-based position in the KZN branch.

A more comprehensive job description will be available upon successful application. 

All required qualifications will be verified by an independent provider on behalf of Tarsus.

Please note: The company is under no obligation to fill this position, should you not have had any feedback within 2 weeks of submitting your application, you may consider your application unsuccessful.