Job Details:
If you are an energetic, motivated, and articulate team player who is passionate about account management and customer experience in the technology distribution space, this is the perfect role for you!
As an Internal Account Manager for Tarsus Distribution, you will be tasked with building and maintaining solid relationships with key clients, driving customer engagement by assisting customers to achieve their strategic goals, and building bespoke solutions that result in improved client revenue.
Our ideal Internal Account Manager is keen to collaborate and assist colleagues by sharing their digital skills and attributes to transform the transactional workplace. They are a master in identifying customer needs, and passionate about exceeding client expectations.
If you are an individual who wants to be a part of the transformation that is taking place in the technology distribution space; are customer-centric and administratively strong and excited about using digital tools in the sales environment, then this might be the role for you.
If you are ready for the challenge, please apply.
Requirements:
Education
- Grade 12 or equivalent.
- A tertiary qualification is preferable.
Experience
- 5+ years of technology sales and Product / Account management.
- Strong enterprise and cybersecurity experience is essential.
- Excellent track record in achieving turnover and margin targets.
- Knowledge of the distributor-to-partner and partner-to-end user experience is preferred.
Skills
- Project management and problem-solving capabilities are key.
- Financial and business acumen, with experience building business plans.
- Thorough understanding of the different market segments, and how to engage each segment respectively.
- Excellent verbal and written communication skills.
- Time management and administration skills.
- Enterprise compute focussed sales skills.
- Proficiency in MS Office, particularly advanced Excel skills.
Personal Attributes
- You take initiative in identifying opportunities and solving problems before they arise.
- You have a strong focus on understanding and meeting the needs of clients, always striving to exceed their expectations.
- You work well with others, sharing knowledge and skills to achieve common goals.
- You are comfortable with using and integrating digital tools to enhance the sales process and improve client experiences.
- You excel at managing multiple tasks simultaneously and pay close attention to details, ensuring nothing falls through the cracks.
- You are articulate and able to convey ideas clearly and effectively to both clients and colleagues.
- You are flexible and able to thrive in a fast-paced, ever-changing environment.
Responsibilities
Client Relationship Building
- Develop and nurture strong, long-lasting relationships with key clients.
Proactive Customer Engagement
- Engage customers with proactive support, helping them to reach their strategic objectives.
Collaborative Solution Development
- Collaborate with colleagues and clients to build customised solutions that enhance revenue and customer satisfaction.
Digital Transformation
- Utilise digital tools and platforms to streamline processes and enhance client interaction.
Customer Needs Identification
- Demonstrate an in-depth understanding of customer needs, providing tailored solutions that exceed expectations.
Additional
- Own reliable transport.
- This is an office-based position in the Woodmead branch.
A more comprehensive job description will be available upon successful application.
All required qualifications will be verified by an independent provider on behalf of Tarsus.
Please note: The company is under no obligation to fill this position, should you not have had any feedback within 2 weeks of submitting your application, you may consider your application unsuccessful.